FedEx, a subsidiary of the Federal Express Group (NYSE Code: FDX) and one of the world's largest express transportation companies, announced the launch of the new international time-limited e-commerce transportation service FedEx in the Asia-Pacific, Middle East and Africa ? International Connect Plus (FICP) provides competitive transportation speed at affordable prices. Nowadays, businesses are increasingly seeking to meet the changing needs of consumers with more diversified and cost-effective transportation solutions, and FICP service has also emerged. Its launch further improves FedEx's service capability in the field of e-commerce. According to the survey of Deloitte, today's consumers not only attach importance to the product itself, but also attach importance to the integrated, end-to-end shopping experience. Transportation costs and delivery methods are two important factors for consumers to give up online shopping: if the freight is too high, about 40% of consumers will not complete the payment; Another 10% of consumers will give up shopping because the package cannot be delivered on time or the delivery method is not flexible enough.
Cross border e-commerce sellers in ten markets, including Hong Kong, Taiwan, China, Australia, India, Japan, Malaysia, Singapore, South Korea and Thailand, can provide customers with more cost-effective international logistics solutions by using FICP services to ensure that goods can be delivered to the region within 1-5 working days，The new service combines the reliability and customs clearance capability of FedEx in the field of international time-limited transportation services, provides functions such as tracking, pushing information to recipients, and can be used in conjunction with FedEx Delivery Manager ? Service, flexible change of delivery options, improve the visibility, controllability and convenience of online orders for e-commerce sellers.
FICP service provides cross-border e-commerce sellers and their customers with the following main advantages:
Greater value - FICP service enables enterprises to enjoy the time-limited delivery logistics service with competitive advantages at a lower cost. Its customers can not only buy goods at attractive prices, but also enjoy the matching express service that meets personalized needs.
Flexibility and controllability - In addition to door-to-door delivery, FICP service also provides hundreds of nearby pickup points, enabling e-commerce sellers to provide flexible choices for end customers, and to change the delivery date and location.Seamless integration - online and offline transportation automation solutions enable e-commerce enterprises to enjoy paperless experience.Ease of mind service - FedEx's huge logistics network can provide e-commerce sellers and their customers with visual tracking of shipments throughout the process.In 2021, the online retail sales in the Asia-Pacific region reached nearly 2.9 trillion US dollars, and the two markets, India, continue to lead the e-commerce sales in this region. This growth urges e-commerce sellers to adapt and meet the needs of consumers in the post-digital era, rebuild their physical assets, and carry out their existing logistics network.
Pei Jiahua, president of FedEx Asia Pacific, Middle East and Africa, said that building a strong e-commerce ecosystem is the strategic focus of FedEx. Through FICP services, we provide enterprises with ideal transportation solutions to meet consumers' higher expectations of logistics services with both reliability and cost-effectiveness. We can help enterprises accelerate the development of cross-border e-commerce business by providing more types of transportation solutions, and connect them with more online consumers in the Asia-Pacific, Middle East and Africa markets.